Support shouldn't be complicated.

Finding the right support at home can be confusing—especially when you're trying to understand what may be publicly funded, covered by insurance, or available through community programs.

Evergreen is a private, non-medical service. We can help you understand the options that may be available to you, but eligibility and funding are determined by the relevant government agency, insurer or program.

Funding & programs

Ways you may be able to get help with the cost of support

🏡 BC Home & Community Care

Some British Columbians may qualify for publicly subsidized home and community care through their regional health authority.

If you think you may qualify, contact your local Home and Community Care office or speak with your health-care provider.

Learn more → Home and Community Care – Province of British Columbia

♿ Choice in Supports for Independent Living (CSIL)

For some people living with significant physical disabilities and high-intensity home-support needs, BC offers Choice in Supports for Independent Living (CSIL).

CSIL is a self-directed model in which eligible clients receive funding directly and take responsibility for arranging and managing their home-support services.

If you receive CSIL funding and are considering using an Evergreen provider, please speak with your CSIL team first to confirm whether and how the service can be used.

Learn more → Choice in Supports for Independent Living – Province of British Columbia

🚗 Recovering from an injury? ICBC

If you've been injured in a motor-vehicle crash in BC, you may be eligible for Personal Care Assistance through ICBC. Eligibility, authorization and reimbursement rules apply.

If you are considering Evergreen services following an ICBC claim, speak with your ICBC recovery specialist before arranging services to determine what may be covered and whether Evergreen or a particular provider can participate.

Learn more → ICBC Care & Recovery Benefits

🇨🇦 Veterans & their families: Veterans Affairs Canada

Eligible Veterans and certain family members may have access to assistance through Veterans Affairs Canada's Veterans Independence Program (VIP).

The program is designed to help eligible people remain independent in their own homes and communities and can include home-support-related services.

If you are a Veteran or eligible family member, ask Veterans Affairs Canada whether your particular needs and service provider qualify.

Learn more → Veterans Affairs Canada

Other sources of support

Depending on your circumstances, it may also be worth asking about:

Extended Health Benefits. Some employer, retiree or individual benefit plans may provide coverage for specific home-support or related services. Check your plan directly. Coverage varies considerably.

Private Insurance. Some disability, accident, long-term-care or other insurance policies may provide benefits that can be used for support at home.

Family Caregiver Benefits. Family caregivers may have access to specific government or employer supports depending on their circumstances.

Community Organizations. Local nonprofit and community organizations may offer transportation, meals, companionship, respite or other services—sometimes free or at a reduced cost.

Frequently asked questions

The questions we hear most

Is Evergreen government funded?

No. Evergreen is a private, non-medical service. Some clients may have access to government programs, insurance benefits or other funding that could potentially help with eligible services. Eligibility is determined by the applicable program or insurer.

Does VCH pay for Evergreen services?

Not as a general rule. Vancouver Coastal Health provides publicly funded home and community-care services to eligible clients. There may also be opportunities for contracted services or other partnerships in the future. Evergreen is not affiliated with VCH or publicly funded by VCH.

Can I use Evergreen if I already receive VCH Home Support?

Potentially, yes. Evergreen provides non-medical, private support and may complement—but does not replace—publicly funded health or home-support services. We recommend discussing any overlapping services with your care team where appropriate.

Can I use Evergreen if I have a disability?

Yes. Evergreen's services are based on what practical support someone needs, not simply their age. We may be able to help with transportation, meals, errands, companionship, home organization and caregiver respite. For people receiving publicly funded disability supports, we recommend checking with the applicable program before arranging services.

Can I use Evergreen while recovering from an injury?

Potentially, yes. Evergreen can provide practical, non-medical support such as meals, errands, transportation and household assistance. If your injury is covered by ICBC, WorkSafeBC or another insurer, check with your case manager or insurer before arranging services to determine what may be covered.

Does Evergreen provide medical care?

No. Evergreen is intentionally non-medical. We do not provide nursing, diagnosis, medical treatment or rehabilitation services. If you require medical or personal-care assistance, we can help you understand what type of professional service you may need.

What if I need help for my parent?

That's one of the reasons Evergreen exists. A family member can contact us to discuss what is happening, what kind of support is needed and whether Evergreen may be appropriate. Where the client is able to make their own decisions, we will respect their wishes and privacy.

Can Evergreen provide respite for family caregivers?

Yes. Caregiver respite is one of Evergreen's Four Pillars. Depending on the situation, an Evergreen provider may provide companionship, check-ins, practical assistance or other agreed non-medical support while a family caregiver takes time away.

What if I don't know what kind of help I need?

That's okay. Start with a conversation. We'll listen to what's happening and help identify the practical areas where support may make life easier.

Still have questions?

We're happy to talk it through, no pressure and no obligation.

Talk to Us